Shipping Policy

As a digital services company, FiveCode Lab delivers all products and services electronically. No physical shipping is involved.

1. Delivery Method

All completed work is delivered through:

  • Email

  • Cloud transfer links

  • Project management platforms (e.g., Trello, Notion, Jira)

  • Git repositories

  • Server deployment

  • Shared drive links

2. Delivery Timeline

Delivery timelines are based on the project scope and will be communicated clearly during onboarding.
You will receive:

  • A project timeline

  • Milestone delivery plan

  • Revision schedule

3. Delayed Delivery

Delivery may be delayed due to:

  • Pending client inputs

  • Technical issues beyond our control (server outages, hosting errors)

  • Unforeseen emergencies

We will always notify you promptly if such delays occur.

4. Non-Delivery Due to Client Issues

We are not responsible for delivery failures caused by:

  • Incorrect email address

  • Spam/junk filters blocking our messages

  • Client-side technical issues

In such cases, we will resend the deliverables once the issue is resolved.

5. Project Handover

Upon completion, you will receive:

  • All relevant source files

  • Login credentials (if part of the agreement)

  • Documentation

  • Deployment files

6. Physical Shipping

We do not ship any physical products. All services and deliverables are 100% digital.

For questions related to project delivery, please contact us at  Meeting@fivecodelab.com &  Service@fivecode.com